You will need to make your request and payment via www.homewisedocs.com for the resale disclosure package. The package contains the resale certificate, budget, insurance and association documents.
The normal turnaround time is 3 to 5 business days from the date of order. Please keep in mind, we have 10 days from the date of order to complete the request per Texas Property Code – we do our best to complete them within 3 to 5 business days from the date of order but there have been rare occasions where we have used the full 10 days allowed.
Once we have completed the order, you will receive notification from HomeWise that the order has been completed. At that point, you will be able to pay for and retrieve the resale disclosure package
If you need assistance placing your order, please contact HomeWise Customer Service at 866.925.5004.
IMPORTANT: Some associations have a right of first refusal that must be waived before the resale certificate can be ordered. Please email a copy of the executed contract to resales@guardianam.com. We do not offer a rush option on associations that contain a right of first refusal.
You will need to make your request and payment via www.homewisedocs.com for the association questionnaire. The HomeWise questionnaire is immediately available in PDF format on HomeWise once it has been ordered and paid for. If you have a lender specific form that must be completed, please email that to resales@guardianam.com along with the HomeWise questionnaire you receive and we will get the answers transferred onto the lender specific questionnaire for you.
If you need assistance placing your order, please contact HomeWise Customer Service at 866.925.5004.
If you have any additional questions about the ordering process, please contact us at resales@guardianam.com or at 972.458.2200.